Модуль 4. Speaking B2: беглость, аргументация и интеракция · урок 20
Урок 20. Mini-presentation: problem, solution, impact
Научиться готовить короткую презентацию на 3–4 минуты с понятной структурой: problem, solution, impact, conclusion и Q&A;.
Объяснение темы
Урок 20. Mini-presentation: problem, solution, impact
Схема показывает структуру короткой презентации и примерное распределение времени.
Короткая презентация на английском — это не чтение текста. Это структурированное сообщение, где слушателю понятно, какая проблема обсуждается, какое решение предлагается и какой эффект оно даст.
Цель урока: подготовить 3–4-минутную презентацию по структуре opening → problem → solution → impact → conclusion → Q&A;.
1. Opening
Начало должно объяснить тему и маршрут презентации.
- Today I’d like to talk about...
- The issue I’m going to discuss is...
- My presentation has three parts.
- Let me start with the problem.
2. Problem
Проблема должна быть конкретной: кто страдает, почему это важно, какие есть последствия.
- The main problem is that...
- This affects...
- As a result, people often...
- One example of this is...
3. Solution
Решение должно быть понятным и реалистичным.
- My suggestion is to...
- This would involve...
- The first step would be...
- Another useful measure would be...
4. Impact
Покажите, что изменится после решения.
- This would help people...
- As a result, the company could...
- In the long term, this might...
- The main benefit would be...
5. Signposting and timing
Signposting — это фразы-указатели, которые помогают слушателю следить за мыслью.
| Этап | Фраза | Время |
|---|---|---|
| Opening | Let me start with... | 30 секунд |
| Problem | The main issue is... | 60 секунд |
| Solution | My suggestion is... | 90 секунд |
| Impact | As a result... | 45 секунд |
| Conclusion | To sum up... | 30 секунд |
6. Q&A; basics
- That’s a good question.
- Let me clarify that.
- I don’t have the exact figure, but...
- What I can say is that...
Common mistake: не начинайте сразу с деталей. Сначала объясните тему и структуру: My presentation has three parts...
Practice lab: подготовьте мини-презентацию на тему: improve a mobile app, reduce traffic, make online learning better, improve customer service.
6. Delivery checklist
Мини-презентация оценивается не только по словам, но и по подаче:
- Structure: слушатель понимает, где opening, problem, solution, impact и conclusion.
- Signposting: вы используете переходы: Let me start with..., This brings me to..., To sum up...
- Specificity: проблема и решение достаточно конкретные.
- Timing: идея помещается в 3–4 минуты без слишком длинных деталей.
Критерий B2-презентации: после выступления слушатель должен запомнить одну проблему, одно реалистичное решение и один ожидаемый эффект.
Примеры
Пример opening:
Today I’d like to talk about how we can improve customer service in small businesses. My presentation has three parts: the current problem, a possible solution and the expected impact.
Today I’d like to talk about how we can improve customer service in small businesses. My presentation has three parts: the current problem, a possible solution and the expected impact.
Пример problem:
The main problem is that customers often have to wait too long for a response. This affects satisfaction and can lead to lost sales.
The main problem is that customers often have to wait too long for a response. This affects satisfaction and can lead to lost sales.
Пример solution:
My suggestion is to introduce automatic notifications and a simple booking system. This would help customers get updates without calling the company directly.
My suggestion is to introduce automatic notifications and a simple booking system. This would help customers get updates without calling the company directly.
Пример impact:
As a result, staff could spend less time answering repetitive questions, while customers would receive faster and clearer information.
As a result, staff could spend less time answering repetitive questions, while customers would receive faster and clearer information.
Пример Q&A;:
That’s a good question. I don’t have the exact figure, but based on similar projects, response time could be reduced significantly.
That’s a good question. I don’t have the exact figure, but based on similar projects, response time could be reduced significantly.
B2 upgrade: вместо длинного текста для чтения подготовьте bullet points. Это помогает звучать естественнее.
Practice lab:
Сделайте план презентации из 5 bullet points и проговорите его вслух. Затем сократите до 3–4 минут.
Сделайте план презентации из 5 bullet points и проговорите его вслух. Затем сократите до 3–4 минут.
Редакторская проверка:
В презентации должны быть signposting-фразы: Let me start with..., This brings me to..., To sum up....
В презентации должны быть signposting-фразы: Let me start with..., This brings me to..., To sum up....
Practice lab. 30-second version:
Today I’d like to talk about reducing waiting time for customers. The main problem is that people often do not know when a free appointment is available. My suggestion is to introduce automatic notifications and a simple booking page. As a result, customers would get information faster, and staff would spend less time answering repetitive calls. To sum up, a small digital change could improve both customer experience and staff efficiency.
Today I’d like to talk about reducing waiting time for customers. The main problem is that people often do not know when a free appointment is available. My suggestion is to introduce automatic notifications and a simple booking page. As a result, customers would get information faster, and staff would spend less time answering repetitive calls. To sum up, a small digital change could improve both customer experience and staff efficiency.
Common mistake: не начинайте презентацию сразу с деталей. Сначала дайте слушателю карту: My presentation has three parts...
Проверка темы
Решите задания и отправьте ответы на проверку.
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