Модуль 8. Writing B1: письма, истории, мнения и отзывы · урок 37
Lesson 37. Formal and semi-formal email
Объяснение темы
Ты научишься писать formal и semi-formal email: запрос информации, жалоба, запись на курс, сообщение в поддержку.
Формальное письмо строится вокруг цели и вежливого запроса.Formal vs semi-formal| Ситуация | Тон | Пример начала |
|---|---|---|
| Неизвестная организация | Formal | Dear Sir or Madam, |
| Учитель, менеджер, клиент | Semi-formal | Dear Ms Brown, / Hello Mr Lee, |
| Друг | Informal | Hi Max, |
Шкала тона: informal → semi-formal → formal.Useful formal phrases- Purpose: I am writing to ask for information about...
- Request: Could you please send me...?
- Complaint: I am writing to complain about...
- Attachment: I have attached...
- Closing: I look forward to hearing from you.
Formal writing rule
В формальном письме лучше использовать полные формы: I am, I would, could you please. Не используй slang, emojis и слишком короткие фразы.
Common mistakes
Hi, give me information.
Better: Dear Sir or Madam, could you please send me more information?
I wait your answer.
Better: I look forward to hearing from you.
- Clear greeting.
- Purpose in the first sentence.
- Polite request or explanation.
- Thank-you sentence.
- Correct closing.
Как превратить прямую фразу в формальную просьбу.| Too direct | B1 formal version |
|---|---|
| Send me the information. | Could you please send me the information? |
| I want a refund. | I would like to request a refund. |
| Answer quickly. | I would be grateful if you could reply soon. |
Примеры
Example 1. Request for information
Prompt: Write to a language school and ask about course dates, price and level test.
Answer:
Dear Sir or Madam,
I am writing to ask for information about your English B1 course. Could you please tell me when the next course starts and how much it costs? I would also like to know if I need to take a level test before joining the course.
Thank you for your help. I look forward to hearing from you.
Yours faithfully,
Oleg Agnaev
Example 2. Semi-formal message
To a teacher: Dear Ms Carter, I am sorry, but I cannot attend the lesson on Friday because I have a doctor’s appointment. Could you please send me the homework?
Example 3. Too direct → polite
Too direct: Send me the file today.
Polite: Could you please send me the file today?
Example 4. Formal request
Weak: Send me details about the course.
Better: I am writing to ask for more information about the course. Could you please send me the timetable and the price?
Почему хорошо: есть purpose phrase и вежливая просьба.
Проверка темы
Решите задания и отправьте ответы на проверку.
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